Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples need 3-5 days, while mass production typically takes 1-2 weeks depending on the order quantity.
How do you ship the goods and how long does it take?
We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Is it possible to print my logo on the LED light product?
Yes. Please inform us formally before production and confirm the design based on our sample.
Do you offer a guarantee for the products?
Yes, we offer a 2-5 year warranty on our products depending on the specific configuration.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will send replacements or repair defective batches.