💡 Frequently Asked Questions
Do you accept retail orders?
Yes, we accept retail orders, except for products that require a new mould to be opened.
What is the expected lead time?
Sample orders typically take 7-14 days. For mass production, the lead time is approximately 30-40 days.
Is there a Minimum Order Quantity (MOQ)?
We offer a low MOQ, and mixed products in a single order are available.
How are the goods shipped and how long does it take?
Standard shipping by sea takes about 20-30 days, while air freight takes approximately 7 days.
Can I print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample first.
Do you provide a guarantee for your products?
Yes, we offer a 2-year warranty on all our products.
Jamaica Light
