Frequently Asked Questions
Q1: Are you a manufacturer?
Yes, we have our own factory with over 12 years of R&D and manufacturing experience based on ISO quality management since 2007.
Q2: Can I have a sample order for LED Post Top Light?
Yes, sample orders to test and check quality are welcomed. Mixed samples are acceptable.
Q3: How about the lead time for the LED Post Top Light?
5-7 days for sample orders, and 15-25 days for mass production orders based on order quantities.
Q4: How do you ship the finished products?
Shipping by SEA, AIR, or Express (DHL, UPS, Fedex, TNT, etc.) is optional.
Q5: Is it OK to print my logo on the LED Post Top Light?
We provide OEM services; we can help to create labels and color boxes according to your specific requirements.
Q6: How to deal with defective products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. We offer a 5-year warranty; for any defects, we will provide new lights or replacements within a few days.