Are you a professional manufacturer?
Yes, we are a professional manufacturer with over 12 years of R&D and manufacturing experience based on ISO quality management systems.
Can I request a sample order for the LED Post Top Light?
Absolutely. Sample orders to test and verify quality are welcome. Mixed samples are also acceptable.
What is the typical lead time for production?
Standard lead time is 5-7 days for sample orders and 15-25 days for mass production orders, depending on the quantity.
Do you offer OEM/ODM services for branding?
Yes, we provide OEM services. We can assist in creating custom labels and color boxes according to your specific requirements.
How do you handle product warranty and defects?
We offer a 5-year warranty. Our products are made under strict quality control with a defect rate under 0.2%. If a defect occurs, we provide replacement lights after verifying the issue via photos or videos.
What shipping methods are available?
Finished orders can be shipped via Sea, Air, or Express couriers such as DHL, UPS, FedEx, or TNT based on your preference.